Shipping Policy

Thank you for shopping with Flicmart! Below is our shipping and delivery policy for all orders placed in Kenya.

📦 Order Processing

  • Orders are processed within 24 hours after confirmation.

🚚 Delivery Time

  • Nairobi & Surrounding Areas: 1–3 business days.

  • Other Major Towns in Kenya: 2–7 business days (depending on location).

  • Remote Areas: 3–7 business days.

💰 Delivery Fees

  • Nairobi: Free delivery 

  • Outside Nairobi: Standard courier charges (KES 250–350 depending on location).

💳 Payment Options

  • Cash on Delivery (COD): Available in most towns across Kenya.

  • M-Pesa Paybill / Till Number: Secure mobile money payment.

📌 Important Notes

  • Please ensure your delivery details (phone number & address) are correct at checkout.

  • For remote areas, we may use parcel services (e.g., G4S, Wells Fargo, Fargo Courier) — customers will pick up at the nearest office.

  • If you are not available at delivery time, our courier will reschedule once.